The Omega people have a solid 10 year warrenty. Call 1-800 633 3401...and ask for Jeff Long. Someone answers the phone at Omega....you will not have to press alot of buttons.

Second if your pulp is coming out "wet". More than likely you are not putting a large enough clump of wheatgrass in when you start your juiceing. That will create the impaction to produce dry pulp. I presume you have the SCREEN filter in position...and not the BLANK used to make nut butters and pasta etc.

I have sold the Omega for the past 8 years....And many of thepeople use them at home ....and at Health Food stores and Juice Bars....Pounds and pounds of fresh wheatgrass EVERY week!

How old is your machine.?

Just call Jeff Long and see what he can do for you....tell him :Frank the wheatgrass guy" told you to call.